ur Technical Support department can help you with any technical problem that is preventing you from being able to install or play World of Warcraft. They can also assist you with any errors in-game, such as graphical or sound problems.

Our phone-support opening hours are:

10:30 am to 08:00 pm (Paris time), on Monday and Tuesday. 11:30 am to 08:00 pm (Paris time), on Wednesday. 10:30 am to 08:00 pm (Paris time), on Thursday. 10:30 am to 07:00 pm (Paris time), on Friday.

Phone support is provided in English, French, Spanish, Russian, and German. As we have many nationalities in Blizzard Europe, we may be able to answer your queries in other languages, but this service cannot be guaranteed. You can also contact our Customer Support Team through our web-form, or browse our FAQ section here. Our Technical Support Forum also contains useful information about some common problems.

Contacting Technical Support by phone, from:

Austria: 0900 120 200 (€0.39 per min.)
Belgium: 0900 701 20 (€0.05 per call + €0.45 per min.)
Denmark: 80 881 081 (free*)
Finland: 0800 115 268 (free*)
France: 0892 305 530 (€0.34 per min.)
Germany: 0900 1 200 10 60 (€0.41 per min.)
Italy: 899 876 000
     (Fixed: €0.1 per call + €0.5 per min.)
     (Telecom Italia Mobile: €0.15492 per call + €1.5493 per min.)
     (Vodafone: €1.2 per call + €2.4 per min.)
     (WIND: €0.15 per call + €1.86 per min.)
     (H3G: €0.6 per call + €2.4 per min.)
Netherlands: 0909 3210004 (€0.20 per min.)
Norway: 800 12 633 (free*)
United Kingdom: 0901 815 0810 (£0.25 per min.)
Russia: 8 10 800 260 940 11 (free*)
Spain: 902 051 276 (€0.06 per min.)
Sweden: 0200 897073 (free*)

Please note that some additional fees may apply if you call from a mobile phone or from a surcharged phone line, consult your phone provider for more information.

Phone numbers marked with * are free.

Other Blizzard Games

You can find all information on support for other Blizzard Games here.