• Collector Reference Card
  This card can be found at the back of the World of Warcraft Trading Card Game exclusive cards pack.
• Collector's Edition barcode
  
  Click on the image to see the whole sheet

Please note that only the original items will be accepted, not copies.

Note: If you don't have your content description sheet anymore, you can send a clear photocopy of your receipt or other proof of purchase instead.

(A4 format please). Your account name must be clearly visible.

Click on the image to see the whole page

Note: If you don’t have access to a printer, please write down your account name and email address on a A4 blank sheet of paper. Take extra care to write in black in capital letters, as clearly as possible, in order to avoid typing mistakes.

Mail these elements out to the following address in a standard envelope.

Blizzard Entertainment Europe
Billing Department
The Burning Crusade Collector
TSA 60 001
78143 Velizy-Villacoublay
France

Note: Please note that the items included will not be returned.

Your Netherwhelp Pet will be activated within a few days following receipt of your letter.

Depending on the time your letter will take to reach us, this could take up to 10 days overall to activate your pet. If anything is missing from your letter, we will contact you by email. In the meantime, please do not contact our billing support team on this issue, as they are unable to provide any further details or speed the process, and the extra calls would adversely affect their service to players.

We would like to apologize for this additional process, which is a result of an unforeseen production error. As compensation for the inconvenience and delay, we are happy to offer you a second exclusive pet: Lurky the Murloc. In addition, we will be adding 2 free days of game play to your account in the coming weeks.